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PRIVACY POLICY

LAST UPDATED: MARCH 05, 2026

1. DATA CONTROLLER

The data controller responsible for your personal information is Forge Education Group LLC, located at 823 Congress Ave, Suite 400, Austin, TX 78701, United States. Our registration number is 803452199. For any inquiries regarding data protection, you may contact us at [email protected] or via telephone at +1 512 555 0198.

2. INTRODUCTION

At IT Career Forge, we take the privacy of our students and visitors with the same level of seriousness as we take technical infrastructure. This policy outlines how we collect, use, and safeguard your data when you interact with our website, apply for our cohorts, or participate in our training programs. We are committed to transparency and to protecting your digital identity through rigorous security standards and compliant data handling practices.

3. INFORMATION WE COLLECT

We collect several categories of information to provide you with high-quality technical education services:

  • Personal Identification: Name, email address, phone number, and physical address provided during the application or consultation process.
  • Academic & Professional History: Information regarding your prior education, technical background, and career goals to ensure proper cohort placement.
  • Technical Usage Data: IP addresses, browser type, and interaction patterns with our virtual labs and digital campus to optimize performance and security.
  • Communication Data: Records of your inquiries, feedback, and interactions with Marcus Thorne or our admissions team.

4. LEGAL BASIS FOR PROCESSING

We process your data based on the following legal grounds:

  • Consent: When you voluntarily provide your information via our contact forms or by subscribing to our updates.
  • Contract: When processing is necessary to fulfill our enrollment agreements and deliver our training services.
  • Legitimate Interest: To improve our curriculum, secure our virtual environments, and communicate relevant professional opportunities to our students and alumni.
  • Legal Obligation: To comply with regulatory requirements from the Texas Workforce Commission and other relevant authorities.

5. DATA RETENTION

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Application data for non-enrolled individuals is typically purged after 24 months. Enrollment and academic records are retained indefinitely to provide verified transcripts and alumni support services, unless a deletion request is made and permitted by law.

6. THIRD-PARTY DISCLOSURE

Forge Education Group LLC does not sell your personal data. We may share information with trusted third-party processors who assist us in operating our digital campus, such as cloud hosting providers (AWS/Azure), CRM systems, and certification bodies (CompTIA/Cisco). All third parties are contractually obligated to maintain the same level of data protection as IT Career Forge.

7. YOUR RIGHTS (CCPA & GDPR)

Depending on your jurisdiction, you have the following rights regarding your personal data:

  • Right to Access: Request a copy of the data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete information.
  • Right to Erasure: Request the deletion of your personal data ('Right to be Forgotten').
  • Right to Object: Object to the processing of your data for direct marketing purposes.
  • Right to Data Portability: Request the transfer of your data to another organization.

8. COOKIE POLICY

Our website uses cookies to analyze traffic and provide a personalized experience. Essential cookies are required for the functionality of our virtual labs, while analytical cookies help us understand how users interact with our content. You can manage your preferences through our cookie consent banner or your browser settings.

9. SECURITY MEASURES

We implement industry-standard security measures to protect your data, including end-to-end encryption for sensitive information, multi-factor authentication for lab access, and regular vulnerability assessments of our digital infrastructure. While no system is perfectly secure, we strive to maintain the highest level of protection for our student community.

10. CONTACT US

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Liaison at [email protected] or write to us at Forge Education Group LLC, 823 Congress Ave, Suite 400, Austin, TX 78701, United States. You also have the right to lodge a complaint with a relevant supervisory authority if you believe our data processing practices violate applicable laws.